Return Policy:
Please inspect all items upon arrival and notify us within 36 hours (excluding weekends) if an item is damaged, defective or if we have not sent you the correct style, color or size your ordered.
Returns or exchanges for any reason other than damage, defect or customer receiving an incorrect item (size, color, style) will not be accepted, please refer to sizing chart and instructions before ordering. If you feel there has been a clear error in the color or size of the dress you received, please contact us and we will do our best to correct the error. For wedding parties please see our special wedding party section under our FAQ's section
Please email us at orders@bestdressesforless.com or call us at 1-507-858-8463 and let us know the item # and the problem with the item. We will issue you an RA# for the return. All returns need to be accompanied by an RA# or they will not be accepted. Please postmark returns within 5 days (excluding weekends) of original receipt.
Once we receive the item at our warehouse we will issue a refund for the full purchase price (minus shipping charges). We will issue a refund to your credit card or PayPal account within 24 hours of receiving your return at our warehouse.
you may return merchandise to:
Returns Dept.- RA# XXXXXXXX
269 Pacific St.
Pomona, Ca 91768
If you have any questions regarding your order, please feel free to contact us at:
orders@bestdressesforless.com or call us at 1-507-858-8463.
Exchange Policy
At this time we are not able to accept exchanges (or returns) for any reason other than manufacturer damage/defect or if you receive an incorrect item (i.e., a size, style or color other than what you ordered).
Shipping Information
All in stock items will ship out of our warehouse in 1-2 business days. Items that are on back order or out of stock will vary base on individual item.
You will be notified via email within 24 hours of placing your order if any of the items you ordered are out of stock or on back order.
Generally in stock orders will arrive within 7 days of order. Incorrect address or changing your address, credit card issues and other problems could delay your order. Items that are out of stock items will vary.
Internation Shipping Policy
Please email us for shipping quote based on your exact location before placing order as our checkout system does not calculate international shipping at this time. Shipping for international orders is based on weight and the $12 domestic flat-rate shipping charge does not apply.
Wedding Party or Multi-Order Discount Policy
We offer a wedding party discount. Brides will receive a 25% off promotional code for their gown (or their entire order) if at least 3 of her wedding party gowns are purchased from our site.
Here's how it works- the bride sends us a message via our contacts page and let us know the dress style number(s) (if possible) and names of those in her wedding party who will be purchasing dresses (these can be bridesmaid, mother of the bride, or any other bridal party members). Once all members (at least 3) have purchased their gowns through our site we will send the bride her discount coupon via email. It's that simple.
If you have any questions about this program or would like to take advantage of it please send us a message via our contacts page or give us a call.
